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Caspian & Coral Privacy Policy

This privacy policy explains how Caspian & Coral handles your personal information when you arrange a charter across our fleet of 88 yachts and boats in Dubai. We manage bookings directly through WhatsApp and collect only the details needed to confirm your charter, manage payments, and prepare your departure from Dubai Marina or Dubai Harbour.

Yacht crew positioned along the marina walkway with the Dubai skyline behind

Information collected during your charter enquiry

When you message our team, we collect your WhatsApp contact number, your name, and your specific booking requests. These details include your chosen departure date, required duration from 2 hours, requested departure point from Dubai Marina or Dubai Harbour, and guest count up to 90 people. We also record preferences such as onboard BBQ catering, water sports, or transfers. Because no passport or ID is needed to board our vessels, we never collect identity documents, passport scans, or guest identification records. Payment confirmations are retained solely to record the required 30 per cent booking deposit.

Website analytics and technical log files

Our website at dubai-rent-yacht.com uses basic operational cookies and standard web analytics to monitor page performance, browser types, and referral paths. These technical files record anonymous data such as device specifications, screen resolution, and time spent reviewing vessel specifications between 33 and 164 feet. We do not run advertising tracking networks that follow you across other websites. Analytical records remain strictly aggregated and cannot identify individual guests. You can disable technical cookies through your internet browser settings at any point without losing access to charter specifications or pricing listed on our website.

Accessing your records and contacting our team

You have the right to review the conversation records we store or request the deletion of your prior charter discussions at any time. Because we do not run telephone call centres or email ticketing systems, all privacy inquiries are managed directly through our primary messaging channel. To ask what details we hold or to request that we clear your correspondence history, use the WhatsApp button on this page. Our team answers privacy requests daily between 9:00 and 23:00 GST, providing an initial response within 15 minutes of your message.

How your booking details are processed

We process your messages to check vessel availability among our 88 yachts and boats, calculate rates between 600 AED and 18,900 AED per hour, and secure your reservation once the 30 per cent deposit arrives. Our staff use your correspondence between 9:00 and 23:00 GST to coordinate your requested services, including jet skis, sound systems, or catering. If sailing conditions require rescheduling, we use your chat history to agree on a new date or issue a refund as you prefer. We never use your number for unsolicited marketing campaigns or automated phone calls.

yachts and boats in the fleet
88
typical reply
15 min
deposit to book
30 %

Helpful details

Will Caspian & Coral pass my contact details to outside companies?

No, we do not sell, rent, or distribute your information to outside businesses. Details regarding your charter itinerary, such as water sports equipment or transfer requests, are shared only with the operational crew preparing your trip across our 88 yachts and boats. Your contact information is never transferred to marketing agencies or unrelated commercial networks.

For what duration does Caspian & Coral retain my correspondence and charter files?

We retain your chat messages and deposit records only for the period necessary to manage your charter and maintain financial accounts. After your trip from Dubai Marina or Dubai Harbour concludes, you can request the erasure of your chat logs at any time via WhatsApp, and our team will clear your files.

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